NEWS RELEASE|| 𝐃𝐞𝐩𝐄𝐝 𝐂𝐚𝐫𝐚𝐠𝐚 𝐫𝐨𝐥𝐥𝐬 𝐨𝐮𝐭 𝐟𝐮𝐥𝐥𝐲 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐟𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐬𝐲𝐬𝐭𝐞𝐦
Nov 18, 2024 - 1 minute read
𝐵𝑢𝑡𝑢𝑎𝑛 𝐶𝑖𝑡𝑦, 𝑁𝑜𝑣𝑒𝑚𝑏𝑒𝑟 15, 2024 — 𝗧𝗵𝗲 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 𝗼𝗳 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 (𝗗𝗲𝗽𝗘𝗱) 𝗖𝗮𝗿𝗮𝗴𝗮 𝗥𝗲𝗴𝗶𝗼𝗻 𝗰𝗼𝗻𝗱𝘂𝗰𝘁𝗲𝗱 𝗮 𝘃𝗶𝗿𝘁𝘂𝗮𝗹 𝗼𝗿𝗶𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝘁𝗼𝗱𝗮𝘆, 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟭𝟱, 𝟮𝟬𝟮𝟰, 𝗮𝘁 𝟭:𝟬𝟬 𝗽.𝗺., 𝘃𝗶𝗮 𝗠𝗦 𝗧𝗲𝗮𝗺𝘀, 𝗳𝗼𝗿 𝗗𝗶𝘃𝗶𝘀𝗶𝗼𝗻 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗢𝗳𝗳𝗶𝗰𝗲𝗿𝘀 𝗮𝗻𝗱 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗢𝗳𝗳𝗶𝗰𝗲𝗿𝘀 (𝗜𝗧𝗢𝘀) 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝟭𝟮 𝗦𝗰𝗵𝗼𝗼𝗹𝘀 𝗗𝗶𝘃𝗶𝘀𝗶𝗼𝗻 𝗢𝗳𝗳𝗶𝗰𝗲𝘀 (𝗦𝗗𝗢𝘀) 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗲𝗴...
𝐵𝑢𝑡𝑢𝑎𝑛 𝐶𝑖𝑡𝑦, 𝑁𝑜𝑣𝑒𝑚𝑏𝑒𝑟 15, 2024 — 𝗧𝗵𝗲 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 𝗼𝗳 𝗘𝗱𝘂𝗰𝗮𝘁𝗶𝗼𝗻 (𝗗𝗲𝗽𝗘𝗱) 𝗖𝗮𝗿𝗮𝗴𝗮 𝗥𝗲𝗴𝗶𝗼𝗻 𝗰𝗼𝗻𝗱𝘂𝗰𝘁𝗲𝗱 𝗮 𝘃𝗶𝗿𝘁𝘂𝗮𝗹 𝗼𝗿𝗶𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝘁𝗼𝗱𝗮𝘆, 𝗡𝗼𝘃𝗲𝗺𝗯𝗲𝗿 𝟭𝟱, 𝟮𝟬𝟮𝟰, 𝗮𝘁 𝟭:𝟬𝟬 𝗽.𝗺., 𝘃𝗶𝗮 𝗠𝗦 𝗧𝗲𝗮𝗺𝘀, 𝗳𝗼𝗿 𝗗𝗶𝘃𝗶𝘀𝗶𝗼𝗻 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗢𝗳𝗳𝗶𝗰𝗲𝗿𝘀 𝗮𝗻𝗱 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗢𝗳𝗳𝗶𝗰𝗲𝗿𝘀 (𝗜𝗧𝗢𝘀) 𝗳𝗿𝗼𝗺 𝘁𝗵𝗲 𝟭𝟮 𝗦𝗰𝗵𝗼𝗼𝗹𝘀 𝗗𝗶𝘃𝗶𝘀𝗶𝗼𝗻 𝗢𝗳𝗳𝗶𝗰𝗲𝘀 (𝗦𝗗𝗢𝘀) 𝗶𝗻 𝘁𝗵𝗲 𝗿𝗲𝗴𝗶𝗼𝗻. 𝗧𝗵𝗲 𝘀𝗲𝘀𝘀𝗶𝗼𝗻 𝗶𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝗲𝗱 𝘁𝗵𝗲 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗱 𝗖𝗹𝗶𝗲𝗻𝘁 𝗦𝗮𝘁𝗶𝘀𝗳𝗮𝗰𝘁𝗶𝗼𝗻 𝗠𝗲𝗮𝘀𝘂𝗿𝗲𝗺𝗲𝗻𝘁 (𝗖𝗦𝗠) 𝗦𝘆𝘀𝘁𝗲𝗺, 𝗲𝗺𝗽𝗵𝗮𝘀𝗶𝘇𝗶𝗻𝗴 𝗶𝘁𝘀 𝗳𝗲𝗮𝘁𝘂𝗿𝗲𝘀, 𝗯𝗲𝗻𝗲𝗳𝗶𝘁𝘀, 𝗮𝗻𝗱 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 𝗽𝗿𝗼𝗰𝗲𝘀𝘀.
Aligned with the Anti-Red Tape Authority (ARTA) guidelines outlined in Memorandum Circular 2023-05, the digitized CSM integrates features facilitating efficient, speedy, and timely gathering, analysis, and reporting of client feedback.
Pedro Tecson, Public Affairs Unit Head, hosted the event. In his message, Marcelino M. Ahon Jr., the regional ICT Unit Head, underscored the importance of leveraging technology to improve service delivery and compliance with government standards. The participants were encouraged to implement the system in their respective offices, with technical support available from the regional ICT Unit.
Computer Programmer II and the system developer Nerison S. Pitogo demonstrated its features, including automated survey generation (without manual consolidation), real-time response tracking, customizable feedback forms, and trilingual options in English, Tagalog, and Bisaya. Pitogo also explained how unique office-specific links ensure accurate feedback assignments.
By eliminating the hassle of manual processes, the automated CSM System saves valuable time for both clients and staff, ensuring seamless data gathering. With real-time insights, offices can turn feedback into actionable improvements.
Moreover, the system guarantees all essential data are collected. Its multi-language support promotes inclusivity and bridges communication gaps. According to Pitogo, the enhanced CSM System is a game-changer in feedback collection and analysis, for it empowers offices to make data-driven decisions to improve services.
For more information, contact (085) 221-1151; 0961-737-08-73; 0977-739-44-53. Website: www.caraga.deped.gov.ph; email: caraga@deped.gov.ph; pau_caraga@deped.gov.ph
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