NEWS RELEASE || 𝐁𝐞𝐲𝐨𝐧𝐝 𝐃𝐞𝐜𝐨𝐫𝐮𝐦: 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐚 𝐂𝐮𝐥𝐭𝐮𝐫𝐞 𝐨𝐟 𝐀𝐮𝐭𝐡𝐞𝐧𝐭𝐢𝐜 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐚𝐭 𝐃𝐞𝐩𝐄𝐝 𝐂𝐚𝐫𝐚𝐠𝐚

BUTUAN CITY, July 19, 2025– 𝐈𝐧 𝐢𝐭𝐬 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐞𝐝 𝐩𝐮𝐫𝐬𝐮𝐢𝐭 𝐨𝐟 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 𝐢𝐧 𝐩𝐮𝐛𝐥𝐢𝐜 𝐬𝐞𝐫𝐯𝐢𝐜𝐞, 𝐭𝐡𝐞 𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭 𝐨𝐟 𝐄𝐝𝐮𝐜𝐚𝐭𝐢𝐨𝐧 – 𝐂𝐚𝐫𝐚𝐠𝐚 𝐑𝐞𝐠𝐢𝐨𝐧𝐚𝐥 𝐎𝐟𝐟𝐢𝐜𝐞 𝐜𝐡𝐚𝐦𝐩𝐢𝐨𝐧𝐞𝐝 𝐚 𝐩𝐨𝐰𝐞𝐫𝐟𝐮𝐥 𝐜𝐮𝐥𝐭𝐮𝐫𝐞-𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞 𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐢𝐭𝐬 𝐎𝐟𝐟𝐢𝐜𝐞 𝐃𝐞𝐜𝐨𝐫𝐮𝐦 𝐚𝐧𝐝 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐑𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠, 𝐡𝐞𝐥𝐝 𝐨𝐧 𝐉𝐮𝐥𝐲 𝟏𝟕–𝟏𝟖, 𝟐𝟎𝟐𝟓 𝐚𝐭 𝐭𝐡𝐞 𝐁𝐚𝐥𝐚𝐧𝐠𝐡𝐚𝐢 𝐇𝐨𝐭𝐞𝐥 𝐚𝐧𝐝 𝐂𝐨𝐧𝐯𝐞𝐧𝐭𝐢𝐨𝐧 𝐂𝐞𝐧𝐭𝐞𝐫.

Spearheaded by the Human Resource Development Division (HRDD), the two-day training was more than a capacity-building activity—it was a purposeful space for introspection, connection, and transformation. Regional office personnel came together not just to learn, but to reflect, engage, and recommit to the values that shape quality service.

Facilitated by Ms. Michelle Sarabillo of SEAMEO Innotech, the sessions used the Open Space Technology (OST) approach—an interactive, participant-led methodology that empowered attendees to guide the flow of dialogue, explore pressing questions, and co-create practical solutions. The atmosphere fostered trust, openness, and shared accountability.

Anchored on two core themes—defining and living out office decorum and translating values into meaningful customer service—the training encouraged participants to go beyond surface-level behavior and examine the internal mindsets and attitudes that influence how they interact with clients and colleagues alike.

A key realization emerged: decency in the workplace isn’t just about appearances—it’s about authenticity, mutual respect, and accountability. Participants recognized that the smallest daily actions—listening actively, communicating clearly, showing empathy—can collectively build a culture of professionalism and service excellence.

Throughout the sessions, employees engaged in self-assessments, group reflections, and creative collaboration, identifying ways to bridge the gap between personal values and professional conduct. The experience sparked honest conversations and inspired actionable commitments toward a more respectful, responsive, and client-focused office environment.

This was more than just a training—it was a movement. A step forward in strengthening DepEd Caraga’s organizational identity, grounded in integrity and compassion. By nurturing a workplace where professionalism is practiced with purpose, the Regional Office reaffirms its unwavering dedication to public service delivered with heart.

For more information, contact (085) 225 - 1151, 0961-737-0873, or 0915-808-4734. Website: www.caraga.deped.gov.ph; email: caraga@deped.gov.ph; pau_caraga@deped.gov.ph.

𝐄𝐍𝐃

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